Mental Health Services Accessibility Study 2020
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Mental Health Services Accessibility Study 2020

Survey Discription: 
This project is being undertaken as part of Professor Knight's research into Australian adults' attitudes towards and experiences with mental health services and in particular e-mental health services such as videoconferencing via programs such as Skype, Zoom or Facetime. The purpose of this project is to gain knowledge in relation to Australian adults' understandings, opinions, and experiences surrounding mental health and mental health services in regional and remote areas of Australia.  The research team requests your assistance because in order to improve services in regional and remote areas of Australia we need to hear from those who are currently living in these areas and those who are not to understand any barriers or enablers and to determine what kind of services are needed most. This research study has received human research ethics approval (H17REA059).

Survey Participation: 
You must be currently residing in Australia. Your participation will involve completing survey questionnaires on-line. We expect it to take approximately 30-40 minutes to complete the questions. Your participation in this project is entirely voluntary. If you do not wish to take part you are not obliged to. If you decide to take part and later change your mind, you are free to withdraw from the project up until you complete the questionnaires.  Since survey responses are anonymous, the research team are unable to remove your data after this stage of the project.  If you choose to withdraw, any information already obtained from you will be destroyed. Your decision whether you take part, do not take part, or take part and then withdraw, will in no way impact your current or future relationship with the University of Southern Queensland.

Expected Benefits: 
It is expected that this project will not directly benefit you. However, in the long term, it may benefit older adults in regional and remote Australia, by providing important information that may help address accessibility issues and use of mental health services. 

The risks involved are minimal and include imposition on your time whilst you participate in the survey. Sometimes thinking about the sorts of issues raised in the survey can create some uncomfortable or distressing feelings.  If you need to talk to someone about this immediately please contact Lifeline on 13 11 14.  You may also wish to consider consulting your General Practitioner (GP) for additional support.

Privacy and Confidentiality: 
All comments and responses will be treated confidentially unless required by law. Any data collected as a part of this project will be stored securely as per University of Southern Queensland’s Research Data Management policy. There are members of the research team at other universities who may participate in data analysis. They will only have access to the anonymous survey responses. We may return to the data in future years for additional analyses not planned at this time or for student research projects.  Only de-identified data will be referenced in any future projects.

Consent to Participate: 
Your completion of the survey is evidence of your consent to participate in the study.

Questions or Further Information about the Project: 
Please refer to the research team contact details at the end of the survey to have any questions answered or to request further information about this project. Participants may request a summary of results by contacting the principal investigator.  These results will be released upon completion of the project.

Concerns or Complaints Regarding the Conduct of the Project: 
If you have any concerns or complaints about the ethical conduct of the project you may contact the University of Southern Queensland Ethics Coordinator on (07) 4631 2690 or email  The Ethics Coordinator is not connected with the research project and can facilitate a resolution to your concern in an unbiased manner. 

Thank you for taking the time to help with this research project.